Frequently Asked Questions
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How can I make a donation to NDTC and what is your donation address?
To make a donation online, please visit our donation page.
If you’d rather make a donation by mail, please mail your contribution to us at:
National Democratic Training Committee
910 17th Street, NW Suite 1050
Washington, DC 20006
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Where and how can I get involved?
We are thrilled that you want to make a valuable contribution to a Democratic organization like NDTC. We all have a unique mix of time, talents, and resources. You can see our list of open roles on our careers page, if you’d like to make a donation, please visit our donations page, or email us at [email protected].
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How can I apply for a job?
Thanks for your interest in joining our organization! Check out our careers page to see a list of open positions. You can also send your resume to [email protected] and let us know what unique talents and skills you bring to the table and how you see yourself supporting NDTC.
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Where can I see your event list?
Our events page has a list of all upcoming events, you can also visit our past events page for information on events that have already happened.
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Does NDTC provide help and support to individuals running for office?
Yes, NDTC empowers all Democrats compete for every office. We offer valuable tools and training—online and in-person—through our Blue Bench trainings, partner-hosted trainings, and via our Online Academy
And best of all, our training is always free.
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How can I get in touch with NDTC?
For general comments, questions, or suggestions, please email us at [email protected].
Please email us at [email protected] if you encounter any accessibility barriers on traindemocrats.org or in any of our resources. You can read our full accessibility statement here.
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How can I be updated on what's new at NDTC and/or receive emails?
Create an account to receive information on our tools and training. By creating an account and filling out your profile, you’ll also get information from partner organizations who provide additional support for people like you.
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Can I be involved as a resident or a noncitizen?
Yes, permanent residents can work or volunteer on campaigns and/or donate to campaigns.
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Do I have to be a Democrat?
Yes, our organization supports the Democratic party and we train candidates who identify as Democrats.
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What do I do if I miss an in-person training?
If you miss a training this year, you can still find all the training, tools, and templates online. Just register for an account and log into the Online Academy. There are dozens of courses for you to explore. You are also welcome to attend a training in another state, all our upcoming events are listed on our events page.
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How can I unsubscribe from emails?
We’re sad to see you go, but completely understand. You can easily unsubscribe from our emails or fundraising emails by clicking the unsubscribe link at the bottom of the email to opt out of a single email or all emails.
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What online trainings are available?
NDTC has over 100 online trainings available 24/7. You can see our full course catalog to see which of our trainings might best meet your needs.
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I’m taking your online trainings, but my campaign is either nonpartisan, a primary election, or has some other unique feature. How does that change the best practice from the training?
We wish our trainings could cover every nuance that may affect the general best practices we share. But where that’s not the case, we’re happy to answer your questions. Just email us at [email protected].
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How can I reset my password?
Visit the forgot password page and enter the email address you used when creating an account.
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Technical difficulties?
For the best experience using our website, please use the most up-to-date versions of Chrome, Firefox, Microsoft Internet Explorer, or Safari with your screen set to a resolution of 1024 x 768 or more.
Please refer to the list below of common web-browser issues as a guide for solving any problems you may experience when using our site.
Update your browser so that you are using the latest version.
Look into which browser you are using. Every browser is slightly different, so knowing which one you are using is helpful for learning how to update it. By looking in your browser’s settings you can figure out which version you are using along with the steps needed to perform an update. For a more detailed guide about upgrading your browser, please refer to the links below:
Check your settings to allow third party cookies.
Generally the default setting for browsers is to permit the use of cookies. However, if you notice that you are having trouble logging into your NDTC account, go to your browser’s settings to make sure cookies are allowed. For a more detailed guide about enabling cookies on your browser, please refer to the links below:
Ensure JavaScript is enabled in your browser.
The default setting for browsers is to enable the use of JavaScript. JavaScript is a programming language that allows websites to run critical features on your browser. Our site requires JavaScript to be enabled so make sure it is enabled in your browser. For a more detailed guide about enabling JavaScript on your browser, please refer to the links below:
Browser History and Cache.
Browsers store a variety of information from the websites you visit so they can quickly reload pages you use often. The files and data your browser saves are stored in its “cache.”
Your browser’s cache can grow too large or save erroneous data over time. This can slow down your browser’s performance or cause bugs when browsing websites. If you are noticing the site is performing slowly or has unexpected errors, try clearing your cache and internet history. For a more detailed guide about clearing the cache on your browser, please refer to the links below:
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How do I create an account?
You can create a free NDTC account by heading to our Online Academy . Once you’ve made an account, you can register for all our upcoming trainings and access and enroll into our entire course catalog!
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How do I get into the virtual live training I registered for?
Once you confirm you are logged into your account on our Online Academy – head over to the VLT you registered for [you can find that under my dashboard – my live trainings]. Click on the join now button and you’ll be taken to the zoom meeting for the event!
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The “Join Now” button is not working for me. How do I fix this?
If you are hitting the Join Now button on your virtual live training and it is not working, we recommend checking to see if you have an popup blocker on and disabling it. The popup blocker can prohibit the window from opening!
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I signed up on Mobilize, do I still need to create an account?
Yes! Our live training events are delivered through our training academy. You can access the training by logging into, or creating a free account if you do not have one already, at our Online Academy .
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Can I access the event link without creating an account?
Unfortunately we cannot send the event links to you directly! You can only access the event links by creating an account. You can create an account at our Online Academy . Once you’ve created an account, you will have access to all our upcoming trainings, our on-demand courses, and hundreds of resources available to you for free.
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I forgot my password, how do I reset?
To reset your password, you can reset it using our forgot password page. If an email is not showing up in your inbox, please check your spam folder. Sometimes our emails can be misdirected.
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I used to have an account with another email, can I change it?
Of course! You can update your email by accessing your profile. However, please remember that you must still use your old email to login to our site in order to update your email preferences.
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I got a “Non Human Detected Error,” how do I fix this?
This error can sometimes occur when using the Firefox browser. If you are using Firefox, please try to login using another browser (Chrome, Safari, Edge, etc.). If this issue persists, please enter a support ticket so we can help you with any access issues.
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I am still having issues logging in, where can I reach out for support?
If you are having trouble logging in or accessing our trainings outside our FAQ resources, please enter a support ticket so we can help you with any access issues!
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Can you delete my account and data from your systems?
Yes, please submit a support ticket.
Can’t find an answer? Contact us.