Does NDTC cost money to use?
No! NDTC provides free training to all Democrats in order to compete for every office. All the valuable tools, trainings, and courses we offer are free, 24/7, once you create an account here.
How can I make a donation to NDTC and what is your donation address?
To make a donation online, please visit our donation page. If you’d rather make a donation by mail, please mail your contribution to us at: National Democratic Training Committee 910 17th Street, NW Suite 1050 Washington, DC 20006
How can I apply for a job?
Thanks for your interest in joining our organization! Check out our careers page to see a list of open positions.
Does NDTC provide help and support to individuals running for office?
Yes, NDTC provides free training to all Democrats in order to compete for every office. We offer valuable tools, training, and courses that you can access 24/7 for free once you create an account here.
How can I get in touch with NDTC?
For general comments, questions, suggestions, or if you encounter any accessibility barriers on traindemocrats.org or in any of our resources, please email us at questions@traindemocrats.org. You can read our full accessibility statement here.
How do I find out what’s new at NDTC?
Create an account to receive information on our tools and training. By creating an account with NDTC here and completing your profile, you’ll also get information from partner organizations who provide additional support for people like you.
Can I be involved as a resident or a noncitizen?
Yes, permanent residents can work or volunteer on campaigns and/or donate to campaigns and any Democrat is welcome to join our training.
Do I have to be a Democrat?
Yes. Our organization supports the Democratic Party and we train candidates who identify as Democrats.
What do I do if I miss an in-person training?
If you miss one of our synchronous trainings, you can still find all the training, tools, courses, and templates in NDTC’s Online Academy. Just register for an account and log into the Online Academy. There are dozens of courses for you to explore. You are also welcome to join one of our other upcoming live trainings found here on the Catalog page.
How can I unsubscribe from emails?
We’re sad to see you go, but completely understand. You can easily unsubscribe from our fundraising emails by following the link here or to unsubscribe from our marketing emails, click here.
How do I unsubscribe from text messages?
We’re sad to see you go, but completely understand. To unsubscribe from our messages, please email your request along with your phone number to our email questions@traindemocrats.org. We will manually process your request and reply once it’s been completed.
How can I get a donation refund?
All contribution refund and account management requests can be requested through ActBlue at info@actblue.com. However, if you contributed more than 90 days ago, please provide us your name and your ActBlue order number(s) along with your request at questions@traindemocrats.org and we will see what we can do.
How do I update my information in my NDTC account?
You can easily change your account information, like your phone number, by signing into your traindemocrats.org account and updating your profile information.
What online trainings are available?
NDTC has over 100 online trainings available 24/7. You can see our full course catalog to see which of our trainings might best meet your needs.
What is the difference between the Online Academy and virtual live trainings (VLTs)?
Our VLTs are synchronous trainings with a live trainer that can answer your questions throughout the material in real time whereas our courses in the Online Academy are asynchronously available to you. This does mean that you can take courses 24/7 at your convenience. Explore more with an upcoming live training or our full 100+ course catalog.
I’m taking your trainings, but my campaign is either nonpartisan, a primary election, or has some other unique feature. How does that change the best practice from the training?
We wish our trainings could cover every nuance that may affect the general best practices we share. But where that’s not the case, we’re happy to answer your questions. Just email us at questions@traindemocrats.org.
How do I edit/create my own copy of one of the course Google documents?
Please make a copy of the document and download it to your own Google Drive. You will then be able to edit the copy of the document.
How do I get into the virtual live training (VLT) I registered for?
Once you confirm you are logged into your account on our Online Academy , select the VLT you registered for which you will be under ‘my dashboard’ —> ‘my live trainings’. Click on the ‘join now’ button and you’ll be taken to the Zoom meeting for the live training!
The “Join Now” button is not working for me. How do I fix this?
If you are hitting the ‘join now’ button on your virtual live training page and it is not working, we recommend checking to see if you have an popup blocker on and disabling it. The popup blocker can prohibit the window from opening!
I signed up on Mobilize. Do I still need to create a NDTC account?
Yes! Our live training trainings are delivered through our training NDTC academy. You can access the training by logging into or creating a free account if you do not have one already at our Online Academy .
Can I access the live training Zoom without creating an account?
Unfortunately not. We cannot send the live training Zoom link to you directly. You can only access live training by creating an account. Click into our Online Academy to create an account. Once you’ve created a free account, you will have access to all our upcoming trainings, on-demand courses, and hundreds more free resources 24/7.
I forgot my password, how do I reset?
To reset your password, you can reset it using our forgot password page. If an email is not showing up in your inbox, please check your spam folder. Sometimes our emails can be misdirected.
Can you delete my account and data from your systems?
Yes, please submit a support ticket.
I am still having issues logging in, where can I reach out for support? For the best experience using our website, please use the most up-to-date versions of Chrome, Firefox, Microsoft Internet Explorer, or Safari with your screen set to a resolution of 1024 x 768 or more. Please refer to the list below of common web-browser issues as a guide for solving any problems you may experience when using our site.
Update your browser so that you are using the latest version.
Look into which browser you are using. Every browser is slightly different, so knowing which one you are using is helpful for learning how to update it. By looking in your browser’s settings you can figure out which version you are using along with the steps needed to perform an update. For a more detailed guide about upgrading your browser, please refer to the links below:
Check your settings to allow third party cookies. Generally the default setting for browsers is to permit the use of cookies. However, if you notice that you are having trouble logging into your NDTC account, go to your browser’s settings to make sure cookies are allowed. For a more detailed guide about enabling cookies on your browser, please refer to the links below:
Ensure JavaScript is enabled in your browser. The default setting for browsers is to enable the use of JavaScript. JavaScript is a programming language that allows websites to run critical features on your browser. Our site requires JavaScript to be enabled so make sure it is enabled in your browser. For a more detailed guide about enabling JavaScript on your browser, please refer to the links below:
Browser History and Cache. Browsers store a variety of information from the websites you visit so they can quickly reload pages you use often. The files and data your browser saves are stored in its “cache.” Your browser’s cache can grow too large or save erroneous data over time. This can slow down your browser’s performance or cause bugs when browsing websites. If you are noticing the site is performing slowly or has unexpected errors, try clearing your cache and internet history. For a more detailed guide about clearing the cache on your browser, please refer to the links below:
Can’t find an answer? Contact us.