Staffing Call Time | National Democratic Training Committee

Staffing Call Time

By Dallas Thompson
2–3 hours

What You’ll Learn

  • How to develop strategies to motivate your candidate to persevere toward fundraising goals
  • How to take notes in call time
  • How to categorize different types of pledges
  • When to escalate a donor to an in-person meeting, and then prepare your candidate for the meeting
  • How to write the call time section of your fundraising plan

Why This is Important

Call time is the greatest revenue generator your campaign has. But how do you maximize its effectiveness? By keeping your candidate motivated and on the phone and taking good notes that you can use for follow-up.

Key Resources

  • Aggregate Call Time Tracking Tool
  • Chart of Pledge Classifications and Follow-up
  • Meeting Briefing Template
  • Meeting Briefing Example
  • Campaign Rolodex Template
  • Fundraising Plan Template
  • Example of Aisha Iqbal’s Call Time Plan for Q1

Related Trainings

  • Preparing for Call Time — Learn to do the research and create the call sheets that your candidate needs for call time
  • Thanking & Following Up with Your Donors — Your work is just beginning when your candidate hangs up the phone — this course will help you create the follow-up systems you’ll need to collect contributions and maintain relationships with donors

Dallas Thompson


Dallas is the Chief of Staff at STG, where she leads the operations and human resources team, ensuring that the firm is able to deliver excellence to their clients and continue to make change in the world. She has more than a decade of management and fundraising experience in both the political and nonprofit fields.

In 2016, Dallas was Hillary Clinton's Operations Director in North Carolina, where she oversaw operations of a 400-strong team working to elect Democrats up and down the ticket. She also served as the Finance Director for the New Hampshire Democratic Party, National Director of Fundraising Development for Leadership for Educational Equity, and Development Director for the New Organizing Institute, and did fundraising for a number of Democratic campaigns in North Carolina prior to that.

She is also the founding partner of Bright Compass, a consulting firm that works to improve the safety and compliance of progressive workplaces, providing anti-sexual harassment training, HR consulting, and strategic operations management. A native of North Carolina, she now lives in Washington, D.C. with her two cats, Mindy Katling and Ruth Bader Kittensburg.